By booking a service with Chef Shon | Personal Chef x Caterer, you agree to these Terms & Conditions. These terms apply to all catering and private chef services provided.
Personal Chef Services must be booked at least 2 weeks in advance.
Catering Services must be booked at least 3-4 weeks in advance.
A 50% non-refundable deposit is required to secure your booking.
Final payments are due 48 hours before a private chef event and 7 days before a catering event.
Last-minute bookings (less than the required notice) require full payment upfront and may include a rush fee.
Deposits are non-refundable.
Final payments are refundable only if canceled within the designated timeframe:
Personal Chef Services: At least 48 hours before the event.
Catering Services: At least 7 days before the event.
Late payments will incur fees, and events will be auto-canceled if the balance remains unpaid after 24 hours past the due date.
Clients may request a reschedule based on availability.
Rescheduling requests must be made at least 72 hours before personal chef events and 10 days before catering events.
One complimentary reschedule is allowed per booking. Additional reschedules will incur a 25% rebooking fee.
If rescheduling is not possible, the cancellation policy applies.
Services are available within 25 miles of Charleston, SC at no extra charge.
Events between 25-50 miles will incur an additional travel fee.
Events beyond 50 miles are considered on a case-by-case basis and may include extra fees for lodging, transportation, and logistics.
Event Readiness & Venue Requirements
Clients must provide a clean, functional, and safe cooking or catering environment.
The venue must have access to power, water, and proper ventilation for cooking if required.
Any equipment provided by the client must be in working condition.
If a venue does not meet the required conditions, Chef Shon reserves the right to cancel or modify services, with the client responsible for associated costs.
Guest Conduct & Safety
Clients are responsible for guest behavior during service.
Chef Shon and staff will not serve intoxicated, disruptive, or disorderly guests and may discontinue service if safety is compromised.
Any damage to Chef Shon's equipment caused by guests will be billed to the client.
Food Storage & Handling After Service
Chef Shon is not liable for food safety issues if the client or guests do not properly store or handle leftovers.
Once food is delivered or plated, it becomes the client’s responsibility to ensure proper storage and consumption within safe time frames.
Chef Shon is not liable for delays, interruptions, or cancellations caused by unforeseen circumstances (e.g., extreme weather, power outages, natural disasters).
Chef Shon is not responsible for food-related allergies or reactions if the client fails to disclose dietary restrictions prior to booking.
If Chef Shon must cancel due to unforeseen emergencies, the client will receive a full refund or an option to reschedule at no extra charge.
Chef Shon is not liable for property damage, personal injury, or accidents that occur due to circumstances beyond reasonable control.
The website content (including images, menus, and branding) is the property of Chef Shon and cannot be copied or distributed without permission.
We may update these Terms & Conditions at any time, and continued use of services implies agreement to any updates.
Ownership of Content
All menus, recipes, images, website content, and branding created by Chef Shon are intellectual property and cannot be copied, redistributed, or used for commercial purposes without explicit written permission.
Usage of Photos & Testimonials
By booking a service, clients agree that Chef Shon may use photos of plated dishes and event setups for marketing unless explicitly requested otherwise.
Client testimonials and reviews may be used for promotional purposes, but personal details will remain confidential.
Menu Customization & Recipe Protection
While clients may choose from pre-set menus, Chef Shon does not create fully custom menus beyond accommodating dietary needs.
Chef Shon's unique recipes and dishes cannot be recreated, resold, or used for commercial purposes by clients or third parties.